Incase Reviews

Incase.com offers a 30-day return policy for all products purchased from their site. A refund will be credited to the original payment method, minus a 15% restocking fee. On average, returns will reach them within 5-6 business days and can take 3-5 business days to process once delivered. Please return only your Incase branded product. Non-Incase branded products will not be accepted.

Their Manufacturer’s Warranty is a limited one-year warranty that covers all products purchased from Incase.com, as well as all products purchased from an authorized retailer. Once you’ve submitted your warranty form, they'll be in touch within 2 business days. All US replacements usually arrive within 3-5 business days.

Regarding the shipping policy, orders may take up to 10+ Business days to arrive at their destinations. They offer free shipping via USPS First Class Mail but also have expedited methods if you need to receive your order faster.

Incase.com is a brand that was founded in 1997. The brand is driven by design and offers solutions centered on protection and mobility to meet the evolving demands of today's creatives. The ecosystem of bags and accessories curated by Incase transcends both age and demographics. The brand's heritage is deeply rooted in the lifestyles of those who create on the Apple platform, with a key product focus on MacBook protection (cases and sleeves), bags, backpacks, and camera bags. The brand's team employs exacting design protocols to ensure each Incase product meets the needs of consumers, new emerging markets, and an ever-expanding world of Apple product experiences. The brand, the team, and the products they create thrive at the intersection of technology and lifestyle while innovation through collaboration lives at the core of their design process.

Incase.com offers a wide range of products and services. These include Backpacks (Small, Medium, Large), Bags & Travel (Tote Bags, Shoulder Bags and Briefs, Organizers), Protection (Laptop Sleeves, MacBook Cases / Hardshells, AirPods Cases), and Collections (Woolenex, A.R.C., Facet, Transfer, City, ICON). They also offer products designed for specific devices such as MacBook Pro, MacBook Air, Laptops up to 13", 14", and 16", Camera/VR Headset Meta Quest Pro DSLR, and AirPods. The website offers free US shipping on orders over $75 and easy returns. The brand's top sellers and new arrivals can be found on their website. Incase.com also has an outlet section for discounted items. The brand's motto is "A better experience through good design."

Incase.com offers no-fuss payment options. Customers can checkout with PayPal or conveniently pay with Amazon. For international shipping, rates are typically $15 and up depending on the product/s ordered. Any import fees, customs duties or other taxes are the responsibility of the customer and not covered by Incase Designs. Please note that full retail price has to be declared on the invoice for customs.